Contact us
Our booking desk is open around the clock, every day of the year. For anything urgent, please phone.
Whether you need a van now or have a question about a job next week, you can reach the same booking desk at any hour. For urgent collections, please phone rather than send a message: we can confirm a price and an estimated collection time while you are on the line. For quotes on planned work, our quote form asks for everything we need.
- Telephone020 4525 2039Answered 24 hours a day, 7 days a week
- Emailinfo@samedaycourierservices.co.ukMonitored around the clock for bookings
- OfficeSouthbridge House, Southbridge Place, Croydon, CR0 4HACollections are made from your premises, anywhere in mainland UK.
Send us a message
Business accounts
Companies that book regularly can apply for a business account with invoicing, subject to a credit check. Use the form above and choose Business account in the subject, with your company name, an accounts contact and an idea of the work you expect to send. We will reply with the application details.
Complaints and claims
If something has gone wrong with a job, we want to hear about it. Send us a message with the job reference, the date and what happened, and choose Feedback or complaint as the subject. If goods have arrived damaged, include photographs of the item and its packaging and keep the packaging. Claims have time limits, which are set out in our terms and conditions, so please get in touch as soon as you can. We will acknowledge your complaint, look into it, and tell you what we found and what we will do.
FAQ
Common questions
What is the quickest way to book an urgent courier?
Phone the booking desk on 020 4525 2039. A call lets us ask about the goods, access and timing as we go, so we can give you a fixed price and an estimated collection time in one conversation. Messages and emails are read around the clock too, but a call is the faster route when goods need to move within the hour.
How soon will you reply to a message?
Messages sent through this page go to the booking desk, which is staffed 24 hours a day. Quote requests and questions about a live job are dealt with first. Enquiries about accounts, invoices or complaints are passed to the right person, and we will tell you if one needs a little longer to look into properly.
Can I visit your office to drop off goods?
We don't run a counter or drop-off point. Every job is a dedicated van that collects from the address you choose and drives directly to the delivery address, so there is no need to bring goods to us. Tell us where the goods are and we will send a vehicle to collect them.
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