Courier guides and advice

Straightforward answers to the questions we hear most often from people sending urgent, bulky or valuable goods.

These guides explain how to get goods and pallets ready for collection, how to choose a van, what paperwork you need for Europe and what to expect from a same-day courier. They also cover proof of delivery, common causes of delays and what sets the price of a job. They are written for people who send things occasionally as well as for logistics teams who book every day.

If your question is about a booking you need to make today, the quickest route is a quote request or a call on 020 4525 2039. Answers to shorter questions are on our FAQs page.

Last updated

Open 24 hours, every day of the year

Need something moved today?

Send the collection and delivery postcodes and we will confirm a fixed price and a collection time.

Get a quote or call 020 4525 2039, any time
CallGet a quote